I have been obsessed with R+S Sundown Lounge pants since a trip to a Las Vegas spa had their apparel and I bought the "Lazy Day" pants. They are so soft and wash up so well that I purchased them for my daughter for Christmas but they became backordered after I purchased. I contacted customer service and they could not have been nicer or more helpful! They made sure I got the pants in time for Christmas and subtracted my shipping fee without me even asking. Honestly, it was the best customer service I had all holiday season. I also LOVE that you can choose a carbon-neutral shipping method!!
(I am 5'1" and 140 lbs and the Mediums fit perfect. My daughter is 5'0" and 125 and she also got size Medium. )
I really love my River and Sky dresses. They are super comfy and switched from nice fall days right into winter with leggings and an undershirt. I am going to get a long one for spring boat travel.
Carbon Neutral Order
I love this option for a carbon neutral delivery!! I hope other companies follow your example!